MANAGED SERVICES & MAINTENANCE | Prepared for Any Challenge

 

Responding to critical issues throughout a large geographic area is not only a command and control priority, it is a challenge. Whatever your organization, police, fire, EMS, airline ground personnel, public service personnel, enterprise or utility line workers, we stand ready to help your agency or enterprise stay fully operational.

Pinnacle Wireless has extensive experience designing, supplying and integrating communications technologies, making us uniquely competent in the repair and maintenance of your products. As a systems integrator that is intimately knowledgeable about such systems, Pinnacle Wireless is trusted to deliver quick, reliable service

Unique Service Solutions

We offer a comprehensive service and maintenance package for all our complex engineering and installation solutions. Our responsive field service teams address your problems quickly, maximizing your system’s uptime. Our nationwide footprint allows for a guaranteed onsite four-hour response for emergency troubleshooting, lost communication or critical component failure. We also offer onsite mobile installation support. Our expert technicians are ready to repair or replace any broken hardware, software or component to quickly return your system to its peak performance.

Annual and biannual preventative maintenance from Pinnacle Wireless proactively detects potential issues before they occur. Our technicians test the infrastructure of the equipment to ensure the system is operating within specified parameters, verify the configuration and install any necessary software patches.

We Service the Following Technologies:

• Computer Access
• Dispatch Systems
• Vehicle Tracking/GPS WiFi
• Telephone
• WiMax
• Video
• Cellular UMTS/LTE
• Microwave/Point-To-Point
• Voice-Over-Internet Protocol
• Radio Communications (handset, radio/repeats, tower, console systems)