OUR BUSINESSES | A Family of Solutions
UniTek Global Services is a fully-integrated solutions provider, offering a suite of expertly designed systems integration, cable, satellite, landline, tower, radio, wireless and carrier services through our four specialized members: DirectSat USA, FTS USA, Pinnacle Wireless and Wirecomm Systems, Inc.
In today’s ever-changing digital landscape, we understand that companies must stay ahead of the communications curve to keep competitive. Our businesses offer the deep experience and specialized expertise necessary to meet your communications infrastructure challenges with world-class solutions.
Our industry-leading teams of engineers and technicians at Pinnacle Wireless deliver wireless technology and integration solutions with one goal in mind: the success of our customers. An end-to-end communications solutions provider, Pinnacle Wireless provides innovative options for large-scale, complex communication projects in transportation, public safety, energy, education, government, carrier and enterprise markets.
Through DirectSat USA, UniTek Global Services provides fulfillment installation services to the country’s largest Satellite Television provider, DIRECTV, and others, with multiple markets in the East and Midwest regions of the United States. We expertly manage all operational activities in specific territories that include customer operations, warehousing, equipment installation, call center operations, new customer installations, upgrades, customer satisfaction compliance, service and maintenance for our satellite TV partners. We also provide multi-dwelling unit (MDU) engineering services.
With the right people and the right processes it’s our goal to constantly deliver the best service in the country. Through FTS USA, our services include cable installation, engineering services, maintenance, splicing, sweep, certification, balancing, disconnect and customer service to the cable television industry for North America’s leading cable companies, including Comcast, Charter and Time Warner Cable. We also provide fulfillment services and aerial/underground construction, fiber splicing, MDU and collections.
Wirecomm Systems, Inc. supports major communications companies and their technical services needs in Canada. Through Wirecomm, UniTek Global Services successfully completes critical rebuild, maintenance, repair and headend cable projects. Other services include system activation and rebuilds, service and maintenance, MDU services, autocad and visio services.
We provide maintenance services for both wireline and wireless communications. Our experience spans both routine and emergency maintenance services 24 hours a day, 7 days a week.