Public Safety Services

Innovative solutions for large-scale, complex communications projects
Both public- and private-sector organizations use Pinnacle to solve large-scale communications challenges. Take advantage of our knowledge and experience in designing and implementing integrated communications systems—it’s unique in the industry. You can make use of Pinnacle’s in-house expertise to design, implement and maintain communications systems created specifically to meet your needs.

Designing large-scale communications networks requires a detailed understanding of a wide range of available equipment, systems and technology. As a vendor-neutral provider, Pinnacle analyzes each project without bias; applies the best technology to achieve your current goals; and plans ahead for your future communications goals. The result is the most innovative and reliable system available.

Pinnacle Wireless communications systems in action

• New Jersey Turnpike Authority/Garden State Parkway
• New Jersey Sports and Exposition Authority
• The Waldorf-Astoria Hotel
• World Trade Center Building #7
• Grand Hyatt at Grand Central Station, New York
• New York City Department of Environmental Protection
• Top of the Rock at Rockefeller Center
• United Airlines
• Air Wisconsin
• Port Authority of New York & New Jersey

    

In Building

Achieve uninterrupted wireless communications throughout your facilities
Solve coverage gaps inside your facilities that reduce the efficiency of your wireless communications—or, in the worst case, that place life or property at risk. Use an in-building wireless system to extend the availability of external wireless service indoors, especially for safety and security. Many cities, such as New York, are implementing ordinances that require reliable in-building wireless communications for public-safety first responders in buildings that exceed height or size thresholds.

With large-scale projects, it can be difficult to balance capital-concious infrastructure with life safety. Some questions to ask when considering such systems include:

• Can the capital expense for in-building wireless reduce costs for other communications systems within the facility (wireless, wired, video, security, telecom, etc.)?
• Will you be able to leverage this capital investment to reduce future expense and maintenance costs?
  

Put our in-building experience to use. It extends from design and implementation to maintenance. Plus, our engineers can apply to your project the broad experience they have that goes beyond in-building antenna networks — we also implement radio systems and fiber-optic networks. We’ll put to work for you the experience we've gained through installing in-building systems that support underground applications, hotels, university and corporate campuses as well as entertainment facilities.

Radio Systems

Two-way and on-site radio systems
When you need reliable, stand-alone communications that are always available in your building, campus or small area, two-way radio technology is usually the superior choice. Two-way radios are tried-and-true for daily management and emergency communications.
Pinnacle is an authorized dealer for the leading manufacturers of radio equipment, including Motorola, Tait North America, Icom America, Zetron, Orbacom, Andrews and many more.

A complete solution
You can rely on Pinnacle as a turnkey solutions provider for your entire wireless systems requirements. With Pinnacle, you can obtain one system from one vendor that integrates the radio system design, the in-building antenna network, and command and control systems that include all subsystems—such as spectrum, fiber networks, UPS, voice logging and legal GPS time. You gain the functionality, reliability and scalability your organization needs in today’s demanding business environment with Pinnacle’s expert design and implementation of two-way radio systems.

Integrated

Reliable connectivity for your enterprise, municipal transport or public safety network
When you want communications over a large area with multiple sites, interoperability is key. Achieving interoperability requires a thorough understanding of available technologies and systems. We take that burden from you to let you concentrate on other responsibilities.

Rely on us, as our other clients do, to give you a fresh approach to communications systems design. To make your system the best, we combine established best practices with the latest technology innovations in broadband, fiber optics and radio to create interoperable networks that work as intended. Using our strategic relationships with spectrum providers, we can help you access radio spectrum to build a metro-scale radio and broadband network as needed, depending on project requirements.

Radio
Radio systems that perform well across many sites are complex and difficult to implement properly, especially in high-density radio-frequency (RF) settings. To get a multiple-site network up and running correctly, many facets of engineering expertise and technology must be brought to bear on the project:

• Conventional Radio Systems (single or multichannel)
• Combined RF Systems
• Voting Systems
• Simulcast Systems
• Trunked Systems
• AVL/GPS Racking Solutions

Dispatch

Integration experience on every scale
You deserve a systems integrator with a proven track record of delivering command and control dispatch solutions, and Pinnacle has it. Our experience spans public systems from small to large. Our project leaders were part of the design, installation and sales teams for three of the top five 9-1-1 centers in the United States. They can offer you a real advantage in the technical integration of these your system, regardless of size.

Pinnacle and IDS have designed and installed command and control dispatch for:

• New Jersey Turnpike Authority and Garden State Parkway
• New Jersey Sports & Exposition Authority “Meadowlands”
• United Airlines ground radio control center at Chicago O’Hare Airport
• United Airlines ground radio control center at Dulles International Airport
• National Grid in Westboro, Massachusetts
• SkyWest in St. George, Utah
• Air Wisconsin VoIP solution at Chicago O’Hare Airport
• Port Authority of New York & New Jersey Emergency Alert Notification System (EANS), deployed at Newark International Airport, Teterboro Airport, JFK Airport and LaGuardia Airport

Maintain control over dispersed resources
If your resources are deployed over a defined area, maintaining command and control is a priority—and a challenge. Communications portal technologies such as Voice-over-Internet Protocol (VoIP) and radio consoles meet this challenge. They feed you information on what’s going on and where it’s happening, and they provide methods to communicate with your dispersed resources.
Command and control dispatch solutions provide this portal system by delivering computer access, vehicle tracking/GPS, telephone, radio communications, video and—most critically—control of all those resources. Typical installations include public-safety and transportation applications, such as ground radio control centers for airline operations.

Events

Large-scale event specialists with experience in the New York, New Jersey and Connecticut area
If you are in our immediate area, we offer you event-communications management well beyond radio rentals. You receive personal attention for a seamless event. Our project leaders take an active role in providing services for your event, becoming part of your team.

You already have plenty of logistics to handle, especially when your event takes place in the congested New York, New Jersey and Connecticut tri-state area. You need security and communications to ensure the success of your event. Our commitment to event success is why we’re the system-design and rental provider for events such as:

• Macy’s Thanksgiving Day Parade
• Macy’s 4th of July Fireworks Spectacular
• Rockefeller Center Tree Lighting

Use our expertise in wide-area communications and radio technology, and we’ll offer you multiple solutions to support the your event’s communications requirements. We specialize in large-scale events that require 50 to 500 radios—or more.

Fiber Optics

Achieve the best return on capital of any wired solution
When wired systems are necessary, it’s well worth your money to install fiber-optic cable instead of traditional copper. Why? Because copper has too many limitations. Fiber-optic cable is becoming the first choice for:

• Computer
• Video
• Radio
• Telephone circuitry
• Security card access systems

Scale your network immediately with Future Flex™
We recommend Future Flex, a blown fiber-optic solution. It gives you immediate control over bandwidth requirements, easy integration, significant cost savings, quick project turnaround times, and total control over planning and budgeting. With Future Flex, you gain capacity to support future fiber-optic cable requirements at a fraction of the time and cost of traditional solutions.
When implemented within your property’s central riser, blown fiber can be deployed within hours, including hard-to-reach, limited-access, or secure areas. This advantage lets you scale your network immediately, control network capacity, optimize conduit space, meet your bandwidth requirements in minutes, save significant labor and overall project costs, and still upgrade your network to match the pace of emerging technology.